Our mission is to protect people, businesses and assets. To achieve this, our accredited service is customer driven, flexible and available in London and the UK, 365 days a year – a credible and professional 24-hour security service.
Concierge and Reception Services
JMSS supply professional, highly trained and experienced male and female concierge and reception officers in London and across the UK, in:
- Corporate Offices
- Commercial Properties
- VIP Bars and Clubs
- Theatre and Concert Centres.
Our concierge and reception officers are vetted to the industry standard BS 7858, hold valid SIA licenses, are highly trained and have vast experience in providing a professional concierge and reception service.
We supply officers which have strong customer service skills, are presentable, personable, helpful and have a professional attitude. This helping to ensure that they give a positive first impression to occupiers and visitors and fit in with your company branding.
Providing an initial warm welcome, our officers take care of all reception and concierge duties, including:
- Welcoming and greeting staff and visitors
- Maintaining records of those entering and leaving the premises
- X-ray scanning of incoming packages
- Organising and distributing incoming mail
- Liaising with couriers for outgoing mail
- Dealing with contractors and tradesmen
- Food and beverages
- Assistance with emergency evacuation – trained in first aid and qualified fire marshals
- Book taxis, theatre tickets and travel for staff and guests.
In line with our 2019 training and development policy, our officers receive regular reception and customer service training, ensuring that their skills remain up to date and that they can continue to exceed customer expectations.
With attention to detail, we will carry out a full risk assessment of the venue, we will take time to understand your business and individual requirements before supplying competent officers.
From our London offices, we provide a range of professional and accredited security solutions for UK businesses, including concierge and reception officers. Our security work is guaranteed, with many of our satisfied customers benefiting from our loyalty discount scheme.
For a friendly and positive first impression and to keep your business operating efficiently and securely, speak today to a member of our dedicated team, Contact Us.